Novotel Reading Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 1,207 reviews

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Description

Hotel extras

  • Central location close to primary transport links

  • Reading train station is only a two minute walk away, London Heathrow Airport is 40 km away

  • Breakfast available daily: Full English assisted buffet service

  • Eight versatile meeting rooms for up to 50 guests in line with government guidelines

  • Leisure facilities including gym, pool, sauna, steam room. Please reserve your space

Our accommodation(s)

Hotel location

Novotel Reading Centre

25b Friar Street
RG1 1DP READING
United Kingdom

GPS:51.456745, -0.972343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,207 reviews

TripAdvisor Rating  4.0/5  1,910 reviews

Certificate of excellence 2023

Amazing front desk service from three true angels.

TripAdvisor rating 5.0/5

Flyer11756586819 TripAdvisor review

Arrived having booked via Booking.com and prepaid, only to find out I had stupidly booked the wrong date and therefore there was no reservation for me. The front desk staff, Marissa, Toni and Raquel were amazing in sorting my error out for me, getting me a room and getting me booked in. They were true angels and I wish all front desk staff were like they were.

Dear Flyer11756586819, Thank you for sharing your positive experience with us. We are delighted to hear that Marissa, myself, and Raquel provided you with exceptional service at the front desk. At Novotel Reading Centre, we strive to assist our guests efficiently and effectively, ensuring a seamless check-in process. We appreciate your kind words and look forward to welcoming you back in the future. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Friendly and helpful service

TripAdvisor rating 5.0/5

Linda M TripAdvisor review

Marissa was incredibly friendly and helpful. She assisted me with all my requests and explained everything in detail. Such a pleasure after a very long flight ✈️ The hotel is Conveniently located and the room is comfortable with all the needed items.

Dear V799LKlindam, Thank you for your kind words about Marissa and our convenient location. We are delighted to hear that you found our service friendly and helpful. We aim to provide a comfortable stay with all necessary amenities. We look forward to welcoming you back. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

The carpet was very filthy, and clearly had lots of small holes from burning. The picture that was hung up was very disturbing, as a person who had just been trauma, having that picture in my room was very triggering.

Dear Mr. O., We apologize for the inconvenience faced regarding the carpet condition and the artwork in your room. We will address these issues promptly. Your comfort is our priority, and we appreciate your feedback to improve our services. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Scruffy room

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

I have stayed in executive rooms at nova hotels before and this was very scruffy and ripped seat at dressing table, stained carpets. And room key never worked had to keep going to reception for new key

Dear Mr. Jerome, We apologize for the inconvenience you experienced with the room condition and the room key during your stay. We have noted your feedback and will address these issues promptly as this has been relayed to our Maintenance and Housekeeping Team. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

Excellent location, excellent service by great staff.

Customer review rating 5.0/5

Trevor H. Couples - Confirmed reviews ALL

Throughout our 2 night stay we experienced excellent service from every member of staff. The selection at breakfast was good. Having some parking on- site was a bonus despite the cost. A very enjoyable stay thank you. Trevor and Gloria H..

Dear Mr. H., Thank you for your positive review! We are delighted to hear that you enjoyed our excellent location, service, and breakfast selection. We appreciate your feedback and look forward to welcoming you back. Kind Regards, Toni Tolentino Front Office Manager Novotel Reading Centre

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